Bedford 01234 889979 / Letchworth 01462 674280

Knowledge Base Page

In the event of a breakdown all vehicles are covered by 24 hour breakdown cover. You will find the number on the windscreen. Alternatively, please call our 24 hour office numbers in the event of an emergency.
Only by prior arrangement with us. Additional charges will apply and the necessary documentation will need to be issued. Please call for a quotation to suit your individual requirements.
Unfortunately, the vehicle has to be inspected by one of our members of staff so you must return to our depot during open hours as instructed at the commencement of the hire.
Please refer to our location page for details.
Additional driver charges vary depending on the size of vehicle required and age of the driver. Please refer to our Terms and Conditions page for insurance charges. We will need to see each additional driver with their licence and second identification prior to them being insured.
Rentals begin at 0800 hours and are for a 24 hour period, Monday to Sunday. We also hire vehicles from 17.00hrs between Monday and Thursday, again for 24 hours. We are open seven days a week.
One day hires are subject to 300 miles free then 15p per mile thereafter. There is a maximum of 2500 miles allowed per 28 days rental then a charge of 15p per mile applies.
Yes. The insurance excess is applicable per incident. The amount of the excess depends on the age and driving history of the driver. For more details please contact us.
We supply collision damage waiver to all customers as standard, except where company hirers use their own fully comprehensive business insurance. This must be arranged and agreed by Vincent Van Hire prior to the hire of any vehicle.
We accept payments by Visa, Mastercard, Switch, Maestro or Delta.
Our vehicles are provided with a full tank of fuel. We ask that the vehicle be returned full of fuel. If this is not possible we will re-fuel the vehicle and add the cost to the invoice. Please refer to the office for fuel charge per litre.
Yes, please refer to the vehicles page for examples or call one of our depots and speak to a member of staff.
To hire a vehicle you must bring your valid driving licence, (we can still accept old style paper licences at the moment). Since the abolition of the counterpart licence you will need to either visit the government website to print off your driving record and bring it with you. Alternatively please bring your National Insurance number with you and we can assist you in producing the driver record at the rental desk. You will also need to bring a Utility Bill and a second form of identification; either a debit card or credit card, cash point card or passport.
Drivers must be between 21 and 75 years of age. There are restrictions on driving the 7.5 ton vehicles and minibuses, dependant on when the driver passed their driving test. Please call one of our depots for further details and our staff will be happy to advise.